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FREE SHIPPING ON ORDERS OVER $100 | FREE SHIPPING ON TWO OR MORE MASKS

Please note the Hickey Freeman factory will be closed for summer break until August 17. There will be no hemming available until that time. Please only select complimentary hemming if you are willing to wait until after that date for your shipment. 

Please note the Hickey Freeman factory will be closed for summer break until August 17. There will be no hemming available until that time. Please only select complimentary hemming if you are willing to wait until after that date for your shipment. 

Please note we only ship to addresses within the United States.


STANDARD SHIPPING

Standard orders are processed once credit card authorization and verification have been obtained. Typically, we ship in-stock merchandise the next business day (with the exception of orders containing items being hemmed). Credit card orders are charged when the merchandise has shipped. Orders shipped via standard delivery usually arrive in 3 to 8 business days (excluding holidays).


We will determine the most efficient shipping carrier for your order. The carriers we may use are: USPS, FedEX or UPS.


We ship to Hawaii and Alaska via USPS Priority Mail and UPS Ground. We ship to APO/FPO via USPS Priority Mail only. Please allow for additional delivery time if shipping to these locations.


Due to the valuable nature of our merchandise, all deliveries will require a signature and should be sent to a daytime address where a person will be present to receive the merchandise. If you would like to request delivery without a signature, please select this shipping option when placing your order. If delivery without signature is requested, Hickey Freeman will not be responsible for lost packages once the carrier indicates delivery has been made. 


EXPRESS SHIPPING

We offer three express shipping options:


Standard Overnight: Orders need to be submitted by 11am ET to be delivered the next business day.

Second Day Air: Orders need to be submitted by 11am ET to be delivered in two business days.

Three Day Select: Orders need to be submitted by 11am ET to be delivered in three business days.


Orders placed with Express Shipping Monday through Friday (excluding holidays) before 11am ET will ship same day, pending credit card authorization and verification. Orders placed with Express Shipping Monday through Friday after 11am ET, or on weekends and holidays, will ship the next business day. Express Shipping is not available for Alaska, Hawaii, P.O. Boxes, APO or FPO addresses or for orders containing items being hemmed.



ADDITIONAL DELIVERY ADDRESS

At this time, we are unable to process a single order going to multiple destinations. You will need to place a separate order for each shipping address.


SHIPPING RATES

Shipping is free for merchandise greater than $100. See below for our shipping rates:

Fashion Masks: Free shipping on 2 or more masks. Shipping cost for one mask is $5.

STATE & LOCAL SALES TAXES

The taxes charged to your credit card will be calculated based on shipping from Rochester, NY to the applicable state we are shipping to, with local sales taxes applied depending on the laws of your state. 


Sales tax will be charged on Hickey Freeman orders shipped to every state except: AK, DE, MT, NH, OR. Tax will be calculated at time of check out and will be included in your order summary and will apply to your entire order and possibly to your shipping charges depending on the rules in your state. 


No sales tax is charged on the purchase of a gift card. 


The terms contained herein are subject to change, as the taxation of online transactions is continually evolving. Hickey Freeman strives to comply with state and local tax laws as they exist currently, and continues to monitor and update its taxation policies as those laws change.

Please note we only ship to addresses within the United States.


STANDARD SHIPPING

Standard orders are processed once credit card authorization and verification have been obtained. Typically, we ship in-stock merchandise the next business day (with the exception of orders containing items being hemmed). Credit card orders are charged when the merchandise has shipped. Orders shipped via standard delivery usually arrive in 3 to 8 business days (excluding holidays).


We will determine the most efficient shipping carrier for your order. The carriers we may use are: USPS, FedEX or UPS.


We ship to Hawaii and Alaska via USPS Priority Mail and UPS Ground. We ship to APO/FPO via USPS Priority Mail only. Please allow for additional delivery time if shipping to these locations.


Due to the valuable nature of our merchandise, all deliveries will require a signature and should be sent to a daytime address where a person will be present to receive the merchandise. If you would like to request delivery without a signature, please select this shipping option when placing your order. If delivery without signature is requested, Hickey Freeman will not be responsible for lost packages once the carrier indicates delivery has been made.


EXPRESS SHIPPING

We offer three express shipping options:


Standard Overnight: Orders need to be submitted by 11am ET to be delivered the next business day.

Second Day Air: Orders need to be submitted by 11am ET to be delivered in two business days.

Three Day Select: Orders need to be submitted by 11am ET to be delivered in three business days.


Orders placed with Express Shipping Monday through Friday (excluding holidays) before 11am ET will ship same day, pending credit card authorization and verification. Orders placed with Express Shipping Monday through Friday after 11am ET, or on weekends and holidays, will ship the next business day. Express Shipping is not available for Alaska, Hawaii, P.O. Boxes, APO or FPO addresses or for orders containing items being hemmed.


ADDITIONAL DELIVERY ADDRESS

At this time, we are unable to process a single order going to multiple destinations. You will need to place a separate order for each shipping address.


SHIPPING RATES

Shipping is free for merchandise greater than $100. See below for our shipping rates:

Fashion Masks: Free shipping on 2 or more masks. Shipping cost for one mask is $5.  

STATE & LOCAL SALES TAXES

The taxes charged to your credit card will be calculated based on shipping from Rochester, NY to the applicable state we are shipping to, with local sales taxes applied depending on the laws of your state.


Sales tax will be charged on Hickey Freeman orders shipped to every state except: AK, DE, MT, NH, OR. Tax will be calculated at time of check out and will be included in your order summary and will apply to your entire order and possibly to your shipping charges depending on the rules in your state.


No sales tax is charged on the purchase of a gift card.


The terms contained herein are subject to change, as the taxation of online transactions is continually evolving. Hickey Freeman strives to comply with state and local tax laws as they exist currently, and continues to monitor and update its taxation policies as those laws change.