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Please click here to see our response to COVID-19.

Our Response to COVID-19

We are excited to reopen our Rochester facility as part of the New York State’s phased openings that includes the Finger Lakes region in the first phase. As such, we’ve resumed production of clothing and are now offering our regular standard and express shipping options.

Hickey Freeman Madison Reopening for Phase I: 

Tentative Date June 8

In the coming days we will also announce the reopening of ​the Hickey Freeman Madison Avenue Store for pick up only.

 In order to ensure the safety of our customers and staff, we will be open by appointment only and allow 1 customer in the store at a time. We will provide customers with masks which must be worn at all times and practice social distancing as much as possible. Hand sanitizer will be readily available and used regularly.​ We will also be cleaning and disinfecting between all appointments. 

Updated Store Hours 
 10:30 AM - 6:00 PM
Monday – Saturday, for now by appointment only 

 Please contact Ines Hyun, Store Manager, at 917.602.2082 or

We will continue to accept orders over the phone and by email. Digital fabric swatches are available.

We plan to continue delivering exceptional customer service and luxury tailored clothing – but will do so safely and responsibly during these uncommon times for our nation and the world. We hope you and your loved ones remain safe and well. ​